SunVizion Service Order Management fully automates service activation process for enterprise and individual clients. The solution enables the user to create the service order with just one click. By reducing the time of service delivery to a few minutes, the solution greatly increases customer satisfaction and improves competitiveness of the service provider.
Telecommunications
Service Creator - Automatyzuja procesu aktywacji usług typu enterprise oraz usług dla klientów indywidualnych
Cechy systemu
Reduction of service activation time to a few minutes
Applicable for services for individual clients as well as enterprise
Innovative workflow engine
Convenient preview of processes in the web and mobile application
Korzyści
High customer satisfaction
Better operational efficiency
High quality of collected data
The possibility to generate orders via self-care portal
Consolidation of various IT environments and technologies
Full automation of service activation and modification
Optimisation of the workflows related to service fulfilment
The process can be modified during its duration
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